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UK & Ireland EN
Should you be interested in any of our specfic regions, please make your selection:
Australia
EN
New Zealand
EN
Iberia
ES
Skills in sync: Hire better. Retain longer.

Build a durable workforce with integrated skills frameworks

Effectively managing talent in UK law firms needs more than simple tracking. Centralising skills data in SAP SuccessFactors with EPI USE TalentSmart creates one source of truth that improves recruitment accuracy and strengthens retention.

Meeting the challenge of fragmentation and rising attrition

With law firms facing escalating talent costs and limited visibility, many still rely on fragmented systems and spreadsheets to manage PQE, SRA requirements, and continuing competence.

This creates data debt that become the bottleneck to informed decision making and slows firm performance.

What fragmentation looks like

Manual CPD and SRA tracking

Administrative drag and higher regulatory risk.

Fragmented talent data

Limited visibility into capacity and future skill gaps

High associate attrition

Firm-wide attrition has reached 27%¹, creating a problem where the cost of losing a single third-year associate now exceeds £800,000.

Subjective work allocation

Too much resourcing based on preference, not skills or capacity.

¹ BigHand, 2025 Legal Talent & Resourcing Report (2025)
Exclusive in-person event

SuccessFactors for Growth Market Law Firms: Building a Case for Scale

Hear directly from Lewis Silkin as they share how they successfully delivered SuccessFactors on time and on budget. Then, work through value advisor-led sessions to build a business case that proves how it can be achieved in your firm without enterprise-level complexity.

People Solutions

EPI-USE delivers a secure, intelligent cloud platform that unifies HR and payroll specifically for law firms. This solution provides a ‘legal pack’ out of the box - including PQE capture and SRA reporting and scales to support organisations from 50 to over 100,000 employees.

By centralising recruitment, performance, and workforce analytics, firms can optimise specialised talent and maintain operational efficiency.

The People Solutions Module Suite

Our suite, powered by SAP SuccessFactors, consists of integrated modules that manage the entire employee lifecycle. Each module is designed to work independently or as part of a unified ecosystem to strengthen the connection between HR and firm operations.

People Central

A core HR solution to manage your people and business, which seamlessly integrates with payroll.

People Pay

A highly automated Payroll solution for the UK and Ireland.

People Learn

A learning management tool to support your learning culture by improving employee skills.

People Recruit

A recruitment solution to source, engage and hire your future workforce.

People Onboard

An onboarding tool to prepare and engage your new hires.

People Perform

A performance tool to enable goal alignment and performance reviews.

People Rewards

A compensation tool to recognise and reward your people, manage organisational budgets and provide tools and data to ensure your people are paid fairly.

One platform for visibility and compliance

What is SAP SuccessFactors?

SAP® SuccessFactors® is a global Human Experience Management suite designed to strengthen the connection between HR and business operations. It provides a comprehensive foundation for managing the full employee lifecycle while ensuring data security and regulatory compliance.

10.1K

Customers using SAP SuccessFactors Solutions

6K+

Customers using SAP SuccessFactors Employee Central

Build your HR platform with the modules that suit your firm’s needs, starting with Employee Central and extending across the SuccessFactors suite:

Employee Central

A single, global repository for all employee data, including custom portlets supporting SRA compliance and PQE tracking.

Recruiting & Onboarding

AI-driven tools to attract and integrate top legal talent.

Performance & Goals

Align individual achievements with firm-wide practice group objectives.

Learning & Development

Manage CLE, CPD, and SRA continuing competence requirements.

Compensation & Reward

Link progression milestones and PQE tracking to transparent pay structures.

Succession & Development

Identify and nurture the next generation of firm leadership.

Organisations worldwide are adopting SAP SuccessFactors solutions to redefine their HR landscape in the cloud and build future-ready workforces.

660+

Go-lives in Q4 2023

280M

People use SAP SuccessFactors

163

Customers enable 100,000 or more users

The reason why is clear: flexibility and innovation are enhancing the HR landscape.

300+

Applications from SAP Partners through the SAP Store

1202

HXM Global Partners

700

Regulatory changes, on average, delivered annually including GDPR updates

47

Languages supported worldwide by SAP SuccessFactors solutions from SAP

50

Countries supported for localised payroll management

104

Localisation frameworks to support local regulations and compliance

See how firms comply with local HR Laws and regulations

What does it mean for Legal firms?

  • Employee Central: A single repository for employee data across offices and practice groups. Reduces re-entry errors and creates consistency.
  • SRA compliance: Monitors standards and annual declarations. Supports ongoing readiness for regulatory reviews.
  • PQE tracking: Tracks progression through experience milestones to align compensation and responsibility.
  • CLE and CPD: Manages continuing competence requirements through integrated learning and simple evidence capture.

Legal-what-does-it-mean

E-book: Building HR foundations for the future

Download our e-book for UK law firms to learn how to strengthen operational consistency and reduce compliance risks using your current tools.

Download e-book

EPI-USE TalentSmart

EPI-USE TalentSmart is a bespoke talent transformation service designed to meet your organisation where you are and help you build a smarter, more connected talent strategy.

Through a discovery-led approach, we combine strategic advisory, SAP SuccessFactors expertise, and AI-enabled capabilities to design and deliver a tailored roadmap aligned to your business priorities.

Rather than offering a fixed package, TalentSmart creates a flexible, outcome-driven journey from initial insight through to embedded talent enablement.

Legal-eu-talentsmart

Key Benefits

Clarity before investment

Validate your current talent maturity, identify blockers, and define measurable outcomes through structured discovery.

Fully bespoke roadmap

Every engagement is tailored to your strategy, systems, and ambition. No pre-packaged solutions.

Strategy and technology

Align talent processes with your SAP SuccessFactors landscape and embed skills, job architecture, and workforce insight across the full lifecycle.

Data-driven decision making

Unlock visibility into skills, capability gaps, and workforce trends to support smarter planning and mobility

AI-enabled acceleration

Fast-track job architecture and skills transformation using intelligent automation.

Are you ready for your new HR Journey?

The SAP® SuccessFactors® Human Capital Management suite includes a range of modules that can be added as your organisation’s needs evolve. Below are overview videos of the key modules currently in scope.

Administrative HR

Payroll

Workforce Management

Pre-hire Talent Management

Regional Transactions

Post-hire Talent Management

Skills Based Talent Management

Analytics

Differentiation

What our customers say

Business leaders across industries are transforming how they manage visibility, risk, and growth with SAP solutions.

Hear directly from organisations that have modernised their finance operations, improved decision-making, and gained real-time insights to drive smarter business outcomes.

Mason Technology

See how historic Irish firm Mason Technology partnered with EPI-USE to implement SAP SuccessFactors, eliminating manual paperwork and creating a centralised, best-in-class onboarding experience.

Specsavers

Learn how Specsavers navigated a complex payroll rollout for 30,000 UK and Ireland staff, using EC Payroll and Query Manager to automate encrypted reporting.

Lead Element Security

Discover how veteran-run Lead Element Security used SAP Onboarding and Time Sheets to centralise data and turn a week-long pay run into an instant task.

Jardine Motors Group

Hear how Jardine Motors Group modernised manual HR processes with SAP SuccessFactors, achieving £350,000 in headcount savings and slashing errors by 80%.

Modernise your firm’s HR strategy

Connect with our advisory team to build a skills-based organisation with TalentSmart.

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